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Horizon Hobby Visa® Card
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Help Center

Apply for a Card

  • Will my credit score be impacted by submitting an application?
  • Why was I asked to submit documents during my application?
  • Why is my application pending?
  • How do I unfreeze my credit to apply?
  • How do I see my application status?
  • How do I apply for a card?

Use My Card

  • Why is my transaction getting declined?
  • Where is my refund?
  • What should I do if my physical card is lost, stolen, or compromised?
  • How is my spending ability calculated?
  • How do I view my card activity?
  • How do my Horizon Hobby rewards work?
See all 13 articles

Manage My Account

  • I am having issues logging in. What should I do?
  • How do you keep my data private?
  • How do I update my personal information?
  • How do I update my contact information?
  • How do I find my legal documents?
  • How do I manage my account?
See all 12 articles

Payments & Billing

  • Will I receive a paper statement?
  • Will I get a payment confirmation number?
  • Why isn't my payment showing up yet / still processing?
  • Why am I being charged interest if I paid off my balance?
  • What should I do if I see an error on my statement?
  • What are the interest fees and charges?
See all 15 articles

About Imprint

  • I can’t find an answer to my question.
  • What is Imprint?

The Horizon Hobby Visa® Credit Card is issued by First Electronic Bank, pursuant to a license from Visa USA Inc. The Horizon Hobby Credit Card is powered by Imprint Payments. See Rewards Program Terms & Conditions and Credit Program Cardholder Agreement for more details.

© Horizon Hobby. All Rights Reserved.

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